Welcome to Grand Gold Gym

Privacy Policy

This privacy policy (Policy) is issued on behalf of Grand Gold Gym (the “Company”)

References to ‘Grand Gold Gym’ or ‘grandgoldgym.com’ or ‘We’ or ‘our’ refers to Grand Gold Gym L.L.C, including its subsidiaries, affiliates, and branches, trading as Grand Gold Gym L.L.C in Dubai, United Arab Emirates (UAE). Grand Gold Gym L.L.C operates this website (www.grandgoldgym.com) (the Website).

This Policy sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by grandgoldgym.com. Each time you access or use the Website or provide us with information, by doing so you acknowledge the practices described in this Policy. For use of specific services, i.e., grandgoldgym.com, you may be asked to opt-in to our use of the information you submit there. Your rights described herein apply in these instances as well.

grandgoldgym.com collects certain anonymous data regarding the usage of the Website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the Website. The anonymous data collected by the Website can include information such as the type of browser you are using, and the length of the visit to the Website.

You may also be asked to provide personally identifiable information on the Website, which may include your name, telephone number, and e-mail address. This information can be gathered when feedback or e-mails are sent to grandgoldgym.com when you register for services.


SCOPE AND APPLICATION

This Policy applies to persons anywhere in the world who access or use the Website or Grand Gold Gym’s social media profile on platforms such as Instagram.


COLLECTION AND USE OF INFORMATION

We collect personally identifiable information from you when you become a member of grandgoldgym.com. Such information may include your name, email address, phone number, date of birth, and gender. The lawful basis for this processing is to perform the contract of providing you with membership to grandgoldgym.com, including amending and/or cancelling and/or terminating the contract as necessary.

We also collect your name, email address, phone number, date of birth, and gender if you choose to register on our Website without using Grand Gold Gym services or becoming a member.

We will use this information for purposes including:

  • Processing and managing your membership and communicating with you;
  • * Marketing purposes, such as sending information about services or updates via email or push notifications;
  • * Promoting new services of grandgoldgym.com
  • * Promoting services of selected third parties and partners to you;
  • * Managing requests made by you, including in relation to how we treat your data;
  • * Responding to requests made by law enforcement authorities;
  • * For statistical purposes for improving our Website.

We may share your information within our group of companies and with our professional advisors as needed for the purposes of running our business.


MEDICAL DATA

You may provide Grand Gold Gym with certain medical-related information, such as doctors’ notes or certificates, in order to suspend, cancel, or process your membership with us. In such cases, we may share copies of that information with some of our third-party service providers solely to perform our contract for the provision of services by Grand Gold Gym.


TRANSFERS

Some of your personal data may be shared both within our organisation and with third parties outside of the UAE. Such transfers are made:

  • * In accordance with applicable data protection laws; or
  • * Subject to agreements that comply with applicable data protection laws; or
  • * For the purpose of entering into, executing, cancelling, or terminating your contract with Grand Gold Gym.

COOKIES

Cookies are small bits of data cached in a user’s browser. grandgoldgym.com uses cookies to determine whether you have previously visited the home page. No other user information is collected through cookies.

We may use non-personal aggregated data to enhance the operation of the Website or analyse user interest in different sections. Additionally, if you provide Grand Gold Gym with content for publication or feedback, we may publish your username or other identifying data with your consent.

We may disclose personally identifiable information to respond to legal requests, government authorities, or in connection with corporate reorganizations, such as mergers or acquisitions.

By using the Website, you consent to the use of cookies and the potential disclosure of your personally identifiable information under the conditions outlined above.


SECURITY

Grand Gold Gym takes appropriate steps to ensure personal data is secure. We have staff dedicated to maintaining data protection and security policies, periodically reviewing them, and training employees accordingly.

However, no data transmission over the internet can be guaranteed 100% secure. You provide information at your own risk.

We protect data by:

  • * Establishing policies for securely managing information;
  • * Limiting employee access to necessary information only;
  • * Using encryption, authentication, and virus detection technology;
  • * Ensuring service providers comply with data privacy laws;
  • * Monitoring our website through recognized online privacy and security organizations;
  • * Conducting background checks and training for employees.

For questions about our security practices, please contact info@grandgoldgym.com or call+971 56 299 7156


DATA RETENTION

We keep your personal data as long as necessary for the purposes collected, including maintaining our relationship with you or performing a contract. Data is securely destroyed or anonymized when no longer needed.


YOUR RIGHTS AND CHOICES

  • Marketing and Preferences: You can opt-in or opt-out of communications from us or our partners at any time.
  • Access and Correction:You may request access to your personal data, request corrections, restrict processing, erase data, or transfer information. Requests are generally free and responded to within one month.

We will not discriminate against you for exercising your rights..


OTHER WEBSITES

grandgoldgym.com is not responsible for the privacy policies of third-party websites linked on our site. Please review their privacy policies before providing personal data.


MINORS

grandgoldgym.com does not knowingly collect personal information from minors under 18. Minors are not permitted to use the Website or services.


MODIFICATIONS OF THE PRIVACY POLICY

This Privacy Policy may be updated occasionally. Modifications are effective when posted. Please review periodically.


Except as otherwise stated, we do not sell, trade, or rent your personally identifiable information collected on the Website.


CONTACT

If you have any questions, comments, or complaints about this Policy, please contact:

Email: info@grandgoldgym.com

Phone: +971 56 299 7156

Address: Al Barsha 1, Opposite Of LULU Hyper Market 1st Floor,Elite Business Center, Dubai - UAE


DATA PROTECTION OFFICER

We have appointed a Data Protection Officer to oversee compliance with this Policy. Please contact info@grandgoldgym.com or call 0562997156 for any questions.



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